Warranty, Return & Refund  Policies :

At Executive Ample, we’re dedicated to ensuring your complete satisfaction with our products. With every purchase, you can shop confidently knowing it’s 100% risk-free. Our comprehensive warranties guarantee a fantastic gadget experience. Please check our Warranty Exemptions and Notes below.

Warranty & Return Policy : 20 Days General Warranty Policies

  1. Damaged or malfunctioning upon arrival.
  2. Manufacturing defects.
  3. Product not as advertised ( Notify within 24 hours & Do not break the seal )
  4. No cancellations, returns, or exchanges accepted unless product is faulty or defective or wrong product

Please adhere to the warranty process and contact us within 20 days of receiving your order. Must notify within 20 Days, Any delay will not be acceptable. Customers must provide clear photos/videos of the damaged, defective, or incorrect product along with the shipping packaging within this timeframe. Please ensure good lighting and a close to medium distance for identification and verification purposes. Send attachments to [email protected].

Once Executive Ample receives the returned product, we will inspect it and notify you of the return status. If approved, replacement will be initiated within 2-5 working days.

** Note:
1. Product quality is contingent upon the manufacturer. You cannot return a product if you do not like the product quality.

2. Preserve the product packaging box and invoice. Warranty only applicable if the item condition is good. Complaints regarding missing product packaging contents will not be entertained.

At Executive Ample, transparency and clarity in our policies are paramount. Please note that we do not accept returns for change of mind or if you simply do not like the product. We encourage our customers to carefully consider their purchases before completing their transactions.

 

Authorised Seller ( Brand ) Warranty Policy:

  • Notify us during the warranty period.
  • Warranty claims will require at least 2 weeks of inspection before passing the claim.

** Note : Please be advised that customers are responsible for covering the delivery charges associated with Brand warranty claims. Any delay will not be acceptable. We won’t take any complaints if the product packaging box is missing.

 

Refund Policy

  1. Refunds are issued only under the following circumstances: if the ordered item, returned item, or damaged item is unavailable in our stock; if the product is not as advertised; or in the event of a misplaced order.
  2. Upon receipt of your item, we will conduct an inspection and promptly notify you of its arrival. Within 72 hours of inspection, we will inform you of the status of your refund.

If your return meets our criteria for approval, we will initiate a refund to your chosen payment method, including Bank Cards, Mobile Finance Service, or In-store Credits. Please allow 2-10 working days to receive the refunded amount. Please note that the cost of shipping will be deducted from your refund.

Contact Details:

Option 1: Reach out to us via Facebook.

Option 2: Call us at +880191152521.

Option 3: Email us at [email protected].