Warranty & Return Policy : General Warranty Policies

  1. Damaged or malfunctioning upon arrival.
  2. Manufacturing defects.
  3. Product not as advertised ( Notify within 24 hours & Do not break the seal )
  4. No cancellations, returns, or exchanges accepted unless product is faulty or defective or wrong product

Please adhere to the warranty process and contact us within 7 days, 20 days ( Warranty period ) of receiving your order. Must notify within warranty period, Any delay will not be acceptable. Customers must provide clear photos/videos of the damaged, defective, or incorrect product along with the shipping packaging within this timeframe. Please ensure good lighting and a close to medium distance for identification and verification purposes. Send attachments to support@executiveample.com.

Once Executive Ample receives the returned product, we will inspect it and notify you of the return status. If approved, replacement will be initiated within 2-5 working days.

** Note:

1. Product quality is contingent upon the manufacturer. You cannot return a product if you do not like the product quality.

2. Preserve the product packaging box and invoice. Warranty only applicable if the item condition is good. Complaints regarding missing product packaging contents will not be entertained.

At Executive Ample, transparency and clarity in our policies are paramount. Please note that we do not accept returns for change of mind or if you simply do not like the product. We encourage our customers to carefully consider their purchases before completing their transactions.

 

Authorised Seller ( Brand ) Warranty Policy:

  • Notify us during the warranty period.
  • Warranty claims will require at least 2 weeks of inspection before passing the claim.

** Note : Please be advised that customers are responsible for covering the delivery charges associated with Brand warranty claims. Any delay will not be acceptable. We won’t take any complaints if the product packaging box is missing

 

Contact Details:

Option 1: Reach out to us via Facebook.

Option 2: Call us at 01911 525 521 Or 01705 041 047

Option 3: Email us at support@executiveample.com.