Warranty, Return & Refund Policies:
At Executive Ample, we’re dedicated to ensuring your complete satisfaction with our products. With every purchase, you can shop confidently knowing it’s 100% risk-free. Our comprehensive warranties guarantee a fantastic gadget experience. Please check our warranty exemptions and notes below.
Warranty & Return Policy : General Warranty Policies
- Damaged or malfunctioning upon arrival.
- Manufacturing defects.
- Product not as advertised ( Notify within 24 hours & Do not break the seal )
- No cancellations, returns, or exchanges accepted unless product is faulty, defective or wrong product
Please adhere to the warranty process and contact us within 7 days, 20 days ( Warranty period ) of receiving your order. Must notify within warranty period, Any delay will not be acceptable. Customers must provide clear photos/videos of the damaged, defective, or incorrect product along with the shipping packaging within this timeframe. Please ensure good lighting and a close to medium distance for identification and verification purposes. Send attachments to support@executiveample.com.
Once Executive Ample receives the returned product, we will inspect it and notify you of the return status. If approved, replacement will be initiated within 2–5 working days.
** Note:
1. Product quality is contingent upon the manufacturer. You cannot return a product if you do not like the product quality.
2. Preserve the product packaging box and invoice. Warranty only applicable if the item condition is good. Complaints regarding missing product packaging contents will not be entertained.
At Executive Ample, transparency and clarity in our policies are paramount. Please note that we do not accept returns for change of mind or if you simply do not like the product. We encourage our customers to carefully consider their purchases before completing their transactions.
Authorized Seller (Brand) Warranty Policy:
- Notify us during the warranty period.
- Warranty claims will require at least 2 weeks of inspection before passing the claim.
** Note : Please be advised that customers are responsible for covering the delivery charges associated with Brand warranty claims. Any delay will not be acceptable. We won’t take any complaints if the product packaging box is missing
Refunds are processed under the following circumstances:
- If the ordered item, returned item, or damaged item is unavailable in our stock.
- If the product received is not as advertised.
- In the event of a misplaced order.
Upon receiving your returned item, we conduct a thorough inspection and promptly notify you of its arrival. Within 72 hours of inspection, we provide an update on the status of your refund.
Approved refunds are initiated to your selected payment method, which may include bank cards, mobile finance services, or in-store credits. Please allow 2-10 working days for the refunded amount to reflect in your account. It’s important to note that the cost of shipping or cost of payment gateway fee will be deducted from your refund.
Contact Details:
Option 1: Reach out to us via Facebook.
Option 2: Call us at 01911 525 521 Or 01705 041 047
Option 3: Email us at support@executiveample.com.